Abstract
In developed countries, the application of the quality management system (QMS) is widely proven. However, in developing countries, like Pakistan, industries are not mature enough to understand and implement the system. The aim of this study is to examine the perception of quality, implementation of QMS and cost of quality (COQ) program in value-added garment sector, which is one of the major subsectors of textile industry in Pakistan. The methodology of the study is a questionnaire survey. The findings suggest that the majority of the respondent firms have well implemented quality management (QM) practices. Trend of results also depicts that most of the organizations wish to acquire ISO certification, which shows that the industrial processes are customer-centered thus striving to fulfil customer requirements. It can also be concluded that most of the organizations lack the COQ concept, its understanding and appropriate implementation.
Keywords
Publication details
- DOI
- 10.24200/tjer.vol14iss2pp145-155
- Journal
- The Journal of Engineering Research, 14(2), 145
- Publisher
- Sultan Qaboos University
- Open access
- Gold open access
- License
- CC BY 4.0
Cite this article
APA 7
Ramzan, M. B., Qureshi, S. M., Ullah, M., Memon, M. S., & Siddiqui, M. A. (2017). Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country. The Journal of Engineering Research, 14(2), 145. https://doi.org/10.24200/tjer.vol14iss2pp145-155
MLA 9
Ramzan, Muhammad Babar, et al. "Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country." The Journal of Engineering Research, vol. 14, no. 2, 2017, pp. 145. https://doi.org/10.24200/tjer.vol14iss2pp145-155.
Chicago (author–date)
Ramzan, Muhammad Babar, Sheheryar Mohsin Qureshi, Misbah Ullah, Muhammad Saad Memon, and Muhammad Ali Siddiqui. 2017. "Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country." The Journal of Engineering Research 14 (2): 145. https://doi.org/10.24200/tjer.vol14iss2pp145-155.
Harvard
Ramzan, M. B., Qureshi, S. M., Ullah, M., Memon, M. S. and Siddiqui, M. A. (2017) 'Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country', The Journal of Engineering Research, 14(2), pp. 145. doi:10.24200/tjer.vol14iss2pp145-155.
Vancouver
Ramzan MB, Qureshi SM, Ullah M, Memon MS, Siddiqui MA. Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country. The Journal of Engineering Research. 2017;14(2):145. doi:10.24200/tjer.vol14iss2pp145-155
IEEE
M. B. Ramzan, S. M. Qureshi, M. Ullah, M. S. Memon, and M. A. Siddiqui, "Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country," The Journal of Engineering Research, vol. 14, no. 2, pp. 145, 2017, doi: 10.24200/tjer.vol14iss2pp145-155.