[
    {
        "id": "osp-9674",
        "type": "article-journal",
        "title": "Librarians Learning from the Retail Sector: Reaching Out to Online Learners Using Customer Relationship Management",
        "author": [
            {
                "family": "Lillard",
                "given": "Linda L."
            },
            {
                "family": "Al-Suqri",
                "given": "Mohammed Nasser"
            }
        ],
        "URL": "https://omanscience.com/en/articles/librarians-learning-from-the-retail-sector-reaching-out-to-online-learners-using-customer-relationship-management",
        "language": "en",
        "issued": {
            "date-parts": [
                [
                    2025
                ]
            ]
        },
        "container-title": "Journal of Arts and Social Sciences",
        "volume": "9",
        "issue": "3",
        "page": "15-26",
        "DOI": "10.53542/jass.v9i3.2960",
        "publisher": "Sultan Qaboos University",
        "ISSN": "2312-1270"
    }
]